Step 5 · Follow-Up Queue

What needs a human, and when

Prioritised by urgency and revenue at risk

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LeadReasonOwnerDueEst. valueUrgencyCRM
Maria SantosConfirm urgent ramp assessment windowOn-call accessibility specialistby 9:00 AM tomorrow$1,500–$4,500highNot synced

Maria Santos — Confirm urgent ramp assessment window

Suggested: Call (consent on file) to lock same-day / next-morning window

Action recommended
Risk if ignored: Lost service/install job; safety-critical caller likely to call a competitor.